Effective Date: February 15, 2026
Last Updated: February 15, 2026
Sandra K Realtor ("we," "us," or "our"), operated by Sandra Koury, licensed real estate agent with HomeSmart Realty West (DRE# 02207284), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information through our website sandrakrealtor.com (the "Site") and related services.
Information We Collect
Information You Provide
When you fill out a form on our Site, contact us, or request services, we may collect:
- Name
- Email address
- Phone number
- Property address
- City and area of interest
- Buying or selling timeline
- Language preference
- Any additional information you include in a message
Information Collected Automatically
When you visit our Site, we automatically collect certain information through cookies and similar technologies:
- IP address and approximate location
- Browser type and operating system
- Pages visited, time spent on pages, and referring URLs
- Device type (desktop, mobile, tablet)
We use Google Analytics 4 (GA4) to collect and analyze this data. Google Analytics uses cookies to track website usage. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
How We Use Your Information
We use your personal information to:
- Respond to your inquiries and requests
- Provide a personalized Comparative Market Analysis (CMA) for your property
- Send you relevant real estate market updates, new listing alerts, and neighborhood information
- Send follow-up communications via email or text message (with your consent)
- Improve our website and services
- Comply with legal obligations
Text Messaging (SMS)
If you provide your phone number and opt in to text messaging, we may send you:
- Responses to your inquiries
- Property information and market updates
- Appointment reminders
- Follow-up messages related to your real estate needs
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. Text messages are sent via our messaging service from the number (760) 441-0009.
We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your consent to receive text messages is not a condition of purchasing any property or service.
Email Communications
When you submit a form on our Site, you may receive email communications including market reports, listing alerts, and follow-up messages. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party services that help us operate our business, including form processing, email delivery, text messaging, and website analytics. These providers are bound by contractual obligations to protect your information.
- HomeSmart Realty West: Our brokerage, as required for real estate transactions and compliance.
- Legal Requirements: When required by law, court order, or government request.
Third-Party Services We Use
- Google Analytics: Website traffic analysis
- Google Ads: Advertising and conversion tracking
- Formspree: Form submission processing
- Twilio: Text message delivery
- Netlify: Website hosting
Cookies
Our Site uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us analyze web traffic and improve your experience. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Site.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. If you request deletion of your information, we will process your request within 45 days.
Your California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about what personal data we collect, use, and share.
- Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
- Right to Opt Out: You can opt out of the sale of your personal information. We do not sell personal information.
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your California privacy rights, contact us using the information below.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Sandra Koury
Sandra K Realtor | HomeSmart Realty West
DRE# 02207284
Phone: (915) 726-0029
Email: sandra@sandrakrealtor.com